Zendesk App
Hide Ticket Fields
Simplify the agent interface by hiding ticket fields that aren't relevant to the current ticket context.
★★★★★
Free trial · No credit card required
Free
per agent / month
Free trial included
Free App
Less clutter. Better focus.
Hide ticket fields agents don't need. A cleaner interface means faster, more focused work.
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Hide any field
Choose which fields to hide from the agent view. Declutter the ticket form so agents focus on what matters.
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Role-based hiding
Show different fields to different agent roles. Admins see everything; frontline agents see only what they need.
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Instant setup
Configure in minutes. Select the fields you want to hide, choose who to hide them from, done.
Free forever — no credit card required