Broadcast
Display targeted popups or urgent interrupting alerts directly in the Zendesk Agent Workspace.
Get your message in front of every agent
Broadcast targeted messages to agents inside Zendesk. No Slack required.
Targeted announcements
Send announcements to all agents, specific groups, or individual team members. Right message, right people.
Urgent interruptions
For critical messages, use interrupting mode — the message takes over the screen until the agent acknowledges it.
Rich content
Format your messages with rich text, links, and custom styling. Alerts look as professional as your brand.
Delivery tracking
See who has seen your broadcast and when. Confirm that critical messages have been acknowledged by the right people.
Scheduled broadcasts
Schedule broadcasts to appear at a specific time. Prepare announcements in advance for predictable delivery.
Just $1/agent/month
At $1 per agent per month, Broadcast is accessible to any team. The most affordable way to reach every agent.