Powerfully simple
Zendesk Apps
The most installed suite of Zendesk apps. Seamlessly integrated, purpose-built for teams of any size.
Trusted by teams at
- Amazon
- Twilio
- MongoDB
- Porsche
- eBay
- Checkout.com
- Decathlon
Turn Zendesk into a true
workflow engine
Automate the work that slows teams down. Built for Zendesk. Designed for reliability.
Built for Zendesk
Every app is purpose-built to work seamlessly inside the Zendesk Agent Workspace — no awkward integrations, no switching tabs.
Secure & compliant
Privacy and security aren't just important — they're our top priority. Transparent, auditable, and secure by design.
Scales with you
From startups to enterprise. Flexible billing, free trials, and no credit card required to get started.
Resolve tickets faster
Give agents the tools they need to manage complex workflows without leaving the ticket. Fewer context switches, faster resolutions.
Premier Partner
We're a certified Zendesk Premier Partner — meaning we work closely with Zendesk to deliver apps that meet the highest standards.
One suite, everything
Subscribe to the full SweetHawk Suite and unlock every current and future app for one low per-agent price.
Everything your team needs
15+ deeply integrated tools for approvals, tasks, scheduling, surveys, SLA enforcement, and more.
Add tasks to tickets, break work into linked subtickets, and use templates to standardize processes.
Add approval requests to tickets with multi-step workflows, deadlines, and Slack approvals.
Schedule and manage events directly from tickets with two-way sync to Google and Microsoft.
Send unlimited surveys with rating types like 5-star, 0–10, and Good/Bad. Advanced analytics included.
Visualize tickets on Kanban boards, move cards between workflow stages, and track team progress.
Set reminders on tickets that follow business schedules so nothing falls through the cracks.
One subscription.
Every app. Forever.
Get access to all current and future SweetHawk apps with a single, simple subscription. Unified billing. No surprises.
- All 15+ apps included
- Every new app automatically included
- Unified billing across all tools
- Light agents and sandboxes always free
- Free trial, no credit card required
- All apps included
- Unlimited usage
- Priority support
- Custom enterprise options
Built for every workflow
SweetHawk apps power mission-critical workflows across industries and team sizes.
Employee Service
CSAT & NPS Workflows
Quality Assurance
HR Processes
Client Onboarding
Project Management
ITSM Change Management
Approval Processes
SLA / OLA Enforcement
Loved by Zendesk teams
"SweetHawk apps have transformed how we handle complex workflows in Zendesk. The Tasks app alone has saved us hours every week."
"The Approve app is exactly what we needed. Approval workflows that actually work inside Zendesk — no more back-and-forth emails."
"We've tried a lot of Zendesk apps. SweetHawk is the only vendor that consistently builds things that actually do what they say on the tin."