Every app your team needs
15+ deeply integrated Zendesk apps. Each one sold individually or as part of the Suite.
Paid apps
Add tasks to tickets, break work into linked subtickets, and use templates to standardize team processes.
Add approval requests to tickets with multi-step workflows, deadlines, and Slack approvals.
Schedule and manage events directly from tickets with two-way sync to Google and Microsoft calendars.
Send unlimited surveys with rating types like 5-star, 0–10, and Good/Bad. Advanced analytics included.
Visualize tickets on Kanban boards, move cards between workflow stages, and track team progress.
Set reminders on tickets that follow business schedules. Never let a ticket go cold again.
Control ticket fields by conditionally showing, hiding, or requiring them based on ticket state.
Send real-time notifications to agents or groups with custom messages triggered from ticket events.
Schedule tickets to appear in the future — perfect for follow-ups, renewals, and scheduled outreach.
Automatically create tickets on a recurring schedule with customizable timing and pre-filled content.
Down-to-the-second timers to track any period on a ticket. Ideal for SLA tracking and time-sensitive work.
Display targeted popups or urgent interrupting alerts directly in the Zendesk Agent Workspace.
Expand what Zendesk triggers and automations can do with powerful actions beyond native capabilities.
Free apps
Simplify the agent interface by hiding ticket fields that aren't relevant to the current ticket context.
Preview and test Liquid placeholders directly in Zendesk before using them in macros and triggers.
Add an undo button to Zendesk so agents can quickly reverse their last action and avoid costly mistakes.